How and when can I change my parcel delivery?

You can only change parcel delivery for some services.

What changes can you make?
•    Redirect the shipment to a PPL Parcelshop or Parcelbox.
•    Change the delivery date.
•    Change the delivery address.

Any change can only be made after the shipment has been handed over for transport or after it has entered the Czech Republic, which you can track on our website here.

Changes can be made through mobile app mojePPL or at https://www.ppl.cz/en/change-of-delivery after entering the PIN, which is provided in the notification email about receipt of the shipment for transport.