In addition to PPL Parcelshops (brick-and-mortar shops of our partners), where your parcel will wait for up to 7 days, you can also use Parcelboxes. These are becoming more and more popular - especially thanks to the time flexibility in picking up.
You can pick up your parcel at midnight
Do you prefer boxes? Then you can have your parcels delivered to our own PPL Parcelboxes or to our partner AlzaBoxes, where we have reserved spaces for you.
In more than 1,500 AlzaBoxes (ABOX), you will now have a maximum of 2 days for collection from 1.11.2024, while in our PPL Parcelboxes (PBOX) it is up to 3 days from the receipt of the SMS or e-mail. The delivery price and the weight and size limit are the same for both types of boxes.
Another new feature of AlzaBoxes is that you will receive a text message or email with the exact date and time by which your parcel will be waiting for you in the box. This way you will know how much time you have left to pick it up.
And what if the selected pick-up point is full?
If we are unable to deposit your parcel at the pick-up point you have selected because it is currently full or the parcel is too large, we will automatically deliver it to the next nearest suitable pick-up point. So you can have it with you on the day you expect it.
Pay cash on delivery conveniently and hassle-free
The easiest way to pay your COD is online via the mojePPL app or by clicking through from a text message or email. In addition, you can also pay on the spot at selected PPL Parcelboxes, as they have a built-in payment terminal. Cash on delivery for a parcel stored in an AlzaBox can only be paid online.
You can find a complete list of pick-up points with up-to-date details on opening hours, for example, conveniently in the mojePPL mobile app or in the Map of pick-up points on our website.
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