Restrictions on our services due to extensive flooding

Dear Customers,  

As a result of the current flood situation, which has affected various parts of the Czech Republic and neighbouring countries, some of our services may be limited, primarily in the region of North Moravia - primarily the area of Krnov, Opava, Ostrava and Jeseník and some neighbouring countries. For this reason, delivery of your shipments may be delayed. 

We will do our best to deliver your parcels as soon as the situation allows. You can track the status of your shipment in the myPPL mobile app or on the website. 

We are constantly monitoring the situation and will keep you informed of further developments in due course via this article and other communication channels. Thank you for your patience and understanding during this difficult time. 

 

Situation at the depots 

Our depots in Ostrava and Jeseník are currently affected. The packages are fine and we are gradually transporting them to nearby depots in Mošnov and Olomouc. We are also redirecting all newly arrived parcels that we normally deliver to accessible areas. The depot in Olomouc is unrestricted for the time being, but unfortunately the situation is continuously changing. We will keep you informed. Our other depots are operating without restrictions. 

 

 

 

Delivery by our drivers 

At the moment our drivers go to places where it is possible and safe. Shipments that cannot be delivered because the destination address or pick-up point is in an inaccessible area will be delivered as soon as possible. 

 

PPL pick-up points and boxes 

We check the status of our partners' drop-off points and map the availability of our own and our partners' boxes in the affected areas.  

 

We ask for your indulgence. We are doing everything we can to ensure that the delivery goes as smoothly as possible even in these challenging conditions. Let's all keep our fingers crossed. 

 

PPL Team