In our opinion, one of the most important factors is the attitude and behaviour of our workers. As we say internally, we are “passionate parcel people”. We like our job and perform our work responsibly whatever the position. This is also why we choose people who fit in with these values.
It is drivers who our customers come into contact with the most. It is precisely these workers that we have tried to keep happy over the long term and to spread and share the values which PPL should represent among them. This is why you will find the top ten qualities shown below displayed at each of our depots, these representing the principles of conduct expected of a good driver.