Frequently asked questions
Please refer your customers and recipients to Chat or to our web form.
Please contact our IT Help.
Use the option of alternative verification directly in the myParcelshop application, namely in the “Handover of shipment to recipient” operation (the button at the bottom of the screen where shipment PINs are entered). Alternatively contact IT Help.
To free the memory on your phone, you need to clear the phone's cache in its settings. Alternatively, restart the cell phone to clear the cache thoroughly.
News
15. 11. 2024| Press releases
PPL warns: Fraudulent SMS are followed by more and more cunning phone calls and worthless cash-on-delivery parcels
Cybercrime accounts for over 10% of all registered crime and is growing year-on-year.
12. 11. 2024| News
Working to improve road safety
Together with the VIZE 0 Platform, we have trained dozens more of our drivers. This is a continuation of our traditional safe driving training on training polygons.
5. 11. 2024| News
Gifts will be delivered under the tree on time, count on us
We bring you useful information and practical advice on how to keep your Christmas gift shopping under control and stress-free this year. Get ready for the most wonderful time of the year now. You will find everything important in this article.